Terms & Conditions

The website is intended to:

• provide healthcare and diagnostic service information,
• allow users to request bookings,
• enable report access,
• and facilitate communication with the diagnostic center.

Users agree to use the platform only for lawful purposes.

By using this platform, you confirm that:

• the information provided is accurate,
• you are authorized to access the submitted medical information,
• and you will not misuse the services.

Diagnostic reports provided through the platform are intended solely for:

patient access, authorized medical consultation, and healthcare reference.

Users must not:

manipulate reports, misuse medical data, or attempt unauthorized access to other users’ information.

Access to reports may require:

OTP verification, patient identification, or additional authentication methods.

Users are responsible for:

maintaining confidentiality of OTPs, safeguarding login information, and ensuring authorized usage.

Appointment and home collection requests submitted through the website are subject to:

operational availability, service area coverage, and scheduling confirmation.

Rroyals Diagnostics Research Pvt. Ltd. reserves the right to:

reschedule, decline, or modify appointments where necessary.

If online payments are enabled:

• users agree to provide valid payment information,
• all transactions are subject to verification,
• and refunds (if applicable) shall follow company policy.

Pricing and package details may change without prior notice.

All website content including:

• text,
• graphics,
• branding,
• design,
• logos,
• layouts,
• and software components

are the intellectual property of Rroyals Diagnostics Research Pvt. Ltd. unless otherwise stated.

Unauthorized reproduction or redistribution is prohibited.

While we strive for uninterrupted service, we do not guarantee:

• continuous availability,
• error-free functionality,
• or uninterrupted access.

Temporary downtime may occur due to:

• maintenance,
• server issues,
• upgrades,
• or technical limitations.

Rroyals Diagnostics Research Pvt. Ltd. shall not be held liable for:

• indirect losses,
• technical interruptions,
• unauthorized access caused by user negligence,
• delays in communication,
• or misuse of downloaded reports.

Users are encouraged to verify medical interpretations with qualified healthcare professionals.

The website may contain links to external websites or third-party platforms.

We are not responsible for:

• third-party content,
• external privacy practices,
• or external service availability.

Users agree not to:

• attempt unauthorized system access,
• disrupt website operations,
• upload malicious software,
• misuse patient information,
• or engage in fraudulent activity.

Violations may result in restricted access and legal action where applicable.

We reserve the right to update or modify these Terms and Conditions at any time.

Updated terms will become effective upon publication on this page.

These Terms and Conditions shall be governed by the applicable laws and jurisdiction of India.

Any disputes arising from website usage shall fall under the jurisdiction of appropriate courts and legal authorities.

For questions regarding these Terms and Conditions, contact: